Shipping Policy
This page describes delivery scope, dispatch timelines, and shipping communication standards for New Zealand orders.
Delivery transparency
Estimated shipping windows are provided in good faith and can vary due to courier operations, weather, and regional service conditions.
Delivery area
Delivery is available within New Zealand subject to courier coverage and operational constraints.
Dispatch timing
- Orders are generally processed within 1-2 business days after confirmation.
- Dispatch details are sent using the contact details submitted in your request.
Estimated delivery windows
- Main urban regions: typically 2-5 business days after dispatch.
- Regional locations: typically 3-7 business days after dispatch.
Delivery issues
If delivery is delayed or an item is received damaged, contact question@catalogphlabelax.world with your order details so we can assist.