Privacy Policy
This Privacy Policy explains how Catalogphlabelax processes personal information in relation to Botanicare Balance in New Zealand.
New Zealand privacy commitment
We follow the principles of the New Zealand Privacy Act 2020, including lawful collection, purpose limitation, access rights, correction rights, and secure data handling.
Data Controller
Website owner: Catalogphlabelax
Address: 12/501 Wairakei Road, Strowan, Burnside, Christchurch 8053, New Zealand
Email: question@catalogphlabelax.world
Phone: +6433590515
Domain: catalogphlabelax.world
What Data We Collect
- Identity and contact data, such as name and email submitted through forms.
- Optional phone and message content provided voluntarily.
- Technical and usage data, including page activity and consent choices.
Purposes of Processing
- Responding to user requests and product information inquiries.
- Handling orders, support communication, and service continuity.
- Maintaining security, preventing abuse, and improving website operation.
- Conducting analytics and marketing only when consent is provided.
Legal Bases
- Consent for optional analytics, marketing, and selected communications.
- Legitimate interests for security, fraud prevention, and platform integrity.
- Contractual necessity for handling submitted product requests.
- Legal obligations when disclosure is required by applicable law.
Retention Periods
Contact and request records are retained for up to 24 months after the latest interaction unless a longer period is required by law. Technical logs are retained for up to 12 months for security and audit purposes.
User Rights
Where applicable, users may request access, rectification, erasure, restriction, portability, objection to processing, and withdrawal of consent. Requests can be sent to question@catalogphlabelax.world.
Cross-border disclosure and safeguards
Where information is disclosed outside New Zealand, we apply contractual and operational safeguards designed to maintain comparable privacy protections.
Security Measures
We apply HTTPS-only delivery, access controls, data minimization, and operational safeguards to reduce risks of unauthorized access, disclosure, alteration, or loss.
Complaint handling
If you have concerns about privacy handling, contact us first so we can resolve the matter promptly. You may also contact the Office of the Privacy Commissioner in New Zealand if required.
Policy Updates
This policy may be updated when legal or operational changes occur. The latest version is published on this page.